These General Terms and Conditions (GTC) govern the use of IBIAPRO’s expert platform, websites, applications and services.
The use of the products of the IBIAPRO platform is, in addition to IBIAPRO’s T&Cs, governed by the T&Cs and policies of the experts and experts are solely responsible for the sale of the products.
IBIAPRO is only the operator of the expert platform and provides only a smooth operation of the marketplace software and is not responsible for the experts and the expert’s services, products and customers and third parties involved persons, companies, links or business models and connections to external interfaces or websites.
Cancellation policy
If you use the IBIAPRO platform, the following applies to you:
Right of withdrawal IBIAPRO
Since we are an ONLINE platform and provide you with our product upon registration, there is no right of withdrawal.
Right of withdrawal experts
Basically, we refer you to the terms and conditions, the respective rights of withdrawal and all other legal conditions of the expert.
Product purchases are subject to the GTC of the expert and have nothing to do with IBIAPRO. Therefore, the current GTC and cancellation rights of the expert apply.
As a standard we can only give you the following advice.
Basically, there is a fourteen-day return policy, except for follow-on products, online downloads in any form, blockchain-based products, annual fees for online platforms, groups and blog joining fees, donations, and any products that use our Expert platform software. Since you can already use these products or services with the payment or they have no right of withdrawal by law.
If you have a right of withdrawal, please contact the expert and not IBIAPRO, as we do not pass on complaints.
In order to exercise your right of withdrawal, you must inform the Expert by email by means of a clear declaration of your decision to withdraw from this contract. The revocation period is fourteen days from the day of the conclusion of the contract.
After termination of the User Agreement, the data provided by the respective Supplier Data or generated by his use of the IBIAPRO Platform will be deleted from his IBIAPRO account. Notwithstanding the foregoing, IBIAPRO will retain such information after the end of the contract to the extent IBIAPRO is required to do so by law or has a legitimate interest in doing so. Aggregated data generated through use (e.g. statistics on sales in a category) will generally continue to be retained after the end of the contract.
IBIAPRO informs about the processing of personal data by IBIAPRO, including the transfer to third parties and the rights of the Expert as a data subject, in the IBIAPRO Privacy Policy.
When choosing a measure, IBIAPRO takes into account the legitimate interests of the Expert concerned, in particular whether there are indications that the Expert is not at fault for the violation. Such measures are not levied because of private accusations, but are based on the legal foundations of the UAE and a judicial decision.
After an expert has been permanently blocked, there is no claim to restoration of the blocked IBIAPRO account or the evaluation profile or the customer base.
The expert shall indemnify IBIAPRO against all claims asserted by other experts, customers, rental members or other third parties against IBIAPRO due to infringement of their rights by offers and other content posted by the expert via the IBIAPRO platform or due to his other use of the IBIAPRO services. In this case, the Expert shall bear the costs of the necessary legal defense of IBIAPRO, including all court and attorney fees in the statutory amount. This shall not apply if the expert is not responsible for the infringement. The expert is obligated to provide IBIAPRO immediately, truthfully and completely with all information necessary for the examination of the claims and a defense in the event of a claim by a third party.
Our website address is: https://ibiapro.com.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We collect information about you during the checkout process on our store.
While you visit our site, we’ll track:
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Our team members have access to this information to help fulfill orders, process refunds and support you.
We share information with third parties who help us provide our orders and store services to you; for example
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. For more information on Stripe’s privacy policy, please visit the URL https://stripe.com/privacy.
If you create, submit, import, save, or publish Event, Venue, or Organizer information, such information is retained in the local database:
Please note that to create new events through the Community Events submission form, a user must hold a website account on this domain. This information is retained in the local database. It is also possible to create events anonymously, if the site owner has this option enabled.
When purchasing Eventbrite Tickets, attendee, purchaser, and order information are stored and managed by Eventbrite.
We make use of certain APIs, in order to provide specific features.
These APIs may include the following third party services: Google Maps (API key), Meetup (OAuth token), Eventbrite (API key, auth URL, Client Secret), and Zoom (email, Client ID, Client Secret).
If you create, submit, import, save, or publish event ticket information, as well as obtain RSVPs or purchase tickets to events, such information is retained in the local database:
Please note: The website owner can collect nearly any Attendee Information requested from ticket buyers by creating a custom registration form.
We make use of certain API keys, in order to provide specific features.
These API keys may include the following third party services: Google Maps
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you request a password reset, your IP address will be included in the reset email.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.